TERMS & CONDITIONS

TERMS & CONDITIONS

Terms and conditions for making a booking at Eleaner The staff at ELEANER reserve the right to change the prices and treatments at any time. 50% deposit is required at time of booking for any services over $100.

Please advise of any skin conditions or medical conditions at time of booking. Please arrive at your appointment 15 minutes early to avoid running late and having the disappointment of your treatment cut short.

GIFTS CERTIFICATES

  • Valid for 6 Months from Date of Purchase
  • Not valid in conjunction with any other offer or loyalty program
  • Can not be replaced if lost
  • You may select an alternative Full-Priced Treatment or upgrade and pay the difference
  • Vouchers must be redeemed in full and may not be split
  • Not redeemable for products or cash. This voucher has no monetary value
  • Cancellations of 24 hours or less will result in voucher being forfeited.

CANCELLATION POLICY

Your consideration would be appreciated

In the event that you are not able to attend an appointment please:

  • Contact the salon a minimum of 24 hours before your appointment to re-schedule, otherwise a cancellation fee of 50% of the treatment value, per person, will apply.
  • A fee of 100% for all spa services reserved will be applied for ‘no shows’.
  • Gift Vouchers: Cancellations of 24 hours or less will result in voucher being forfeited.

We require a credit card or gift certificate number to secure booking

Your co-operation is therefore appreciated.

Aesthetics

© Aesthetics Practitioners Advisory Network (APAN) – “Developing dynamic alliances for the Aesthetics Industry”